Dok/ PT Wahana Makmur Sejati

Over 4,000 Customers Have Benefited From Honda Care Services, Providing Solutions For Honda Motorcycle Issues

Thursday, 16 Jan 2025

There is always a way to overcome challenges when using a Honda motorcycle. The Honda Care service is a solution for emergencies when a Honda motorcycle has issues on the road, at the office, or at home. Over 4,000 customers from the main Honda motorcycle dealer in Jakarta and Tangerang, PT Wahana Makmur Sejati, have utilized Honda Care services.

Honda Care is committed to providing quick and accurate service. It operates from Monday to Saturday, from 6:00 AM to 10:00 PM, and does not operate on national holidays or Sundays. The Honda Care team is ready to assist with a measured arrival time. The number of customers using Honda Care has increased by 6.5%, growing from over 3,700 in 2023 to more than 4,000 in 2024.

For distances of 0-5 kilometers, arrival is guaranteed within 30 minutes, while for 5-10 kilometers, it will take about 60 minutes. If the distance exceeds 10 kilometers, arrival may take longer than 60 minutes, but the priority remains to provide the best solutions for customers.

“The Honda Care service is designed to give Honda customers peace of mind whenever they need emergency assistance. We are proud to have served over 4,000 customers this year, reflecting their trust in our commitment to quality service,” said Siti Mulyanah, Head of Honda Customer Care Center (HC3) at PT Wahana Makmur Sejati.

Honda Care offers various emergency services, including Emergency Road Assistance (ERA), customer assistance for help at home or the office, and home service. This service ensures that Honda customers do not have to worry when facing issues with their motorcycles, no matter where they are.

The demand for Honda Care services is growing as consumers seek fast and reliable assistance. Whether it's addressing engine issues or other technical problems, Honda Care is a trusted solution for all Honda motorcycle users.

Accessing this service is simple. Consumers just need to call the Astra Honda Care Call Center at 1-500-989. The professional Honda Care team will respond quickly and ensure help reaches the consumer's location within the promised time.

In addition to emergency support, Honda Care also provides Home Service for those needing routine maintenance for their Honda motorcycles. This service offers extra convenience, allowing consumers to stay at home or work without the hassle of visiting a workshop.

Honda Care's success in serving over 4,000 consumers this year is thanks to the dedication of trained and experienced mechanics. With advanced technology and regular training, Honda Care mechanics can deliver quick and accurate solutions to consumer problems.

The increasing service numbers demonstrate Honda Care's commitment to meeting consumer needs in Jakarta and Tangerang. This service not only offers practical solutions but also strengthens the bond between Honda and its customers.

Honda Care is part of Honda's commitment to always support consumers by providing services that meet modern needs. With ongoing innovations, Honda Care aims to serve even more consumers in the future, making the experience of riding a Honda motorcycle more comfortable and worry-free.



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