The Indonesian Post
The global retail market within the aviation sector is projected to grow to USD 11 billion by 2032, up from USD 7.2 billion in 2022, reflecting a compound annual growth rate (CAGR) of 5.45% during this period. This industry is experiencing continuous growth, driven by the rising trend of travel post-pandemic, which has led to an increased demand for high-tech aircraft and the expansion of online distribution channels. The convenience of in-flight shopping is enhanced by the availability of a diverse range of products, including food and beverages, perfumes, gifts and crafts, clothing and accessories, as well as books and magazines. Recognizing the significant opportunities in in-flight retail, Santan, a subsidiary of Capital A that provides catering and food services for flights, has partnered with Soft Space Sdn. Bhd. (Soft Space), a fintech-as-a-service (FaaS) provider, to announce a major upgrade to Fasspos, its in-flight retail solution. This innovation underscores Santan's commitment to transforming the experience of dining and shopping while flying. Since 2020, Santan has been at the forefront of adopting technological solutions to enhance in-flight operations, positioning itself as the first company to implement SoftPOS technology for contactless payment methods on AirAsia flights. The Fasspos system empowers AirAsia cabin crew with a more streamlined all-in-one solution for inventory tracking, seat ordering, and payment processing. Building on this foundation, Santan has upgraded its system to incorporate the ET45, an enterprise-grade tablet from Zebra Technologies, to enhance the capabilities of Fasspos